Feedback is an art. It is the key to fostering high performance and personal development. Some see it as another word for criticism. And to make it worse, it’s criticism that the recipient is supposed to be grateful for! Many people get defensive when receiving feedback and most people fear giving it for exactly that reason. So how do we get past our fear of giving and receiving feedback? Join our quest and get some practical tips and tools for giving and receiving feedback in a constructive manner.

Key learning objectives:

• Deliver specific, timely and descriptive feedback
• Receive feedback with sincerity
• Understand the importance of changeable behaviors
• Leverage performance